Carriageworks: Covid-Safe Plan

Carriageworks is open with updated visitor guidelines developed in accordance with NSW Government Health requirements to ensure the safety and wellbeing of all visitors. The following safety requirements will come into effect until the end of the year. 

If you feel unwell
Please do not visit if have experienced cold or flu like symptoms in the past 14-days, are awaiting the results of a COVID-19 test, or have returned from overseas or a hotspot area. Stay home and take care.

Proof of vaccination
All visitors aged 16 and over are required to show proof of their full vaccination status or medical exemption upon entry to the building.

Capacity restrictions
Carriageworks will be operating with a 1 person per 2 square metre rule within indoor  and outdoor venues. We look forward to welcoming audiences to Carriageworks and will continue to implement COVID safe measures, for the safety and wellbeing of everyone on site.

All Events at Carriageworks will adhere to the maximum permitted capacity of each venue under the COVID-19 NSW State Government guidelines applicable to the venue and current at that time. Please note capacities are subject to change.

Masks are mandatory
In line with NSW government advice, masks are mandatory within all indoor venues. We strongly encourage that mask continue to be worn at our outdoor venues including the Carriageworks Farmers Market. Please bring your own mask.

Register at entry
All visitors are required by law to provide contact information for contact tracing. We have QR codes at entry so you can register with your phone. Please speak to a staff member if you need assistance.  

Good hand hygiene
Please use hand sanitiser provided at entry and throughout the site.

Physical distancing
Please practise physical distancing at all times. Avoid congregating in public areas, queue wherever indicated and always follow instructions from staff.

Attending a performance
On arrival, download your eTicket and have it ready on your mobile phone for scanning. If you do not have access to email, our box office team will assist you, but please keep interactions to a minimum. The box office will open 30-minutes before each event.

We have updated our terms and conditions to meet COVID-safety guidelines. Please refer to this for our ticket returns policy. Our presenting partners may have their own returns policy. Check partner websites for details.

Cloak room
The cloak room will be open during regular opening hours with strictly limited capacity.

Food and drink
Please note we are prohibited from providing water stations or disposable cups.

Cashless payments only
Please bring a credit or debit card for any onsite purchases, as we accept cashless payments only.

Travelling to Carriageworks
We encourage travelling outside of peak hours.

Accessibility
We are committed to making Carriageworks accessible to all patrons. If you have any access requirements or questions, please contact us ahead of your visit. Further details can be found here.

Enhanced daily cleaning
We have implemented enhanced cleaning procedures across the precinct. This includes regular cleaning of high-touch surfaces throughout the day. Please be mindful of high traffic areas and keep touching to a minimum.

We hope you enjoy your experience at Carriageworks and greatly appreciate your support.

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